Often times, consumers try to resolve their car lemon dilemma themselves by calling or writing the manufacturer directly.
Manufacturer's Are Not To Be Trusted
However, time and time again, manufacturers have jerked customers around, claiming that used cars aren't covered by state laws (even though they technically are, within the first 18,000 miles or 18 months). Make sure you check this within you state as it may differ.
In other instances, manufacturers try to quickly pawn off a replacement vehicle, even though consumers have the right to choose either a buyback or a cash refund. For these reasons, it's wise to contact a qualified lemon law lawyer who knows the laws.